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Case study · Public sector

Thirty-five years of economic data. Now anyone can chart it.

The Central Bank publishes the numbers the whole economy runs on, from inflation to interest rates to the national debt. The people looking for them range from bank analysts to students to someone checking the exchange rate before a trip. We rebuilt the website around those people, and built a Data Centre that turns decades of statistics into charts and downloads in a few clicks.

Central Bank of Trinidad and Tobago homepage with exchange, inflation and interest rates in the first scroll
Client

Central Bank of Trinidad and Tobago

Industry

Central bank, Trinidad and Tobago

Services
UX researchWebsite designWeb developmentData Centre
The brief

Serious information shouldn't feel like hard work.

A central bank's website has a lot of jobs. It explains monetary policy to the public, publishes rules for banks, releases statistics on schedule and answers the same questions every day. The old site held all of it, but finding anything meant already knowing where it was. Five departments, from Statistics to Banking Supervision, each brought their own list of needs.

What we built
  1. A Data Centre

    20 categories of statistics you can chart, compare and download

  2. Key rates up front

    Exchange, inflation and interest rates on the homepage

  3. A search that sorts itself

    Results grouped by type, with filters and sorting

  4. Two libraries, not one pile

    Industry rules and Bank research, each sorted by sector and topic

Live on central-bank.org.tt, checked 19 October 2026.

Screens from the Central Bank of Trinidad and Tobago website.

UX research

We started with the people, not the pages.

Before drawing a single screen, we mapped who uses the site and why, from economists to students to banks checking a new rule. We built personas and user journeys, and five Central Bank departments filled in questionnaires about what their audiences need. The menus on the new site came straight out of that work.

Central Bank monetary policy page explaining the framework and objectivesCentral Bank news and statistical releases listing
Data Centre

Decades of statistics, a few clicks from a chart.

Pick a topic, tick the series you want and press Generate Chart. You can put inflation, food prices and core prices on one chart going back to 1991, hover to read any month and zoom into a period. The same numbers open as a table you can filter, then download to Excel or CSV. Every series comes with its own definition, so nobody has to guess what they're looking at.

Data Centre table of selected statistics series with filtersData Centre line chart comparing inflation series going back to 1991
Data visualisation

The bond market, on one chart.

Investors watch the treasury yield curve to see where interest rates are heading. We built it as its own interactive page that compares this month with the same month last year, with every term from three months to thirty years in a table underneath. It has its own button on the homepage, next to the Data Centre.

Interactive treasury yield curve comparing this month with the same month last year
Search and libraries

The right document, the first time.

Banks and lawyers come to the site for one circular letter or one guideline, and it has to be the current one. So search results are grouped by type and can be filtered and sorted. Rules and guidance for the industry live in their own library, sorted by sector and then by category, separate from the Bank's own research and publications.

Central Bank search results grouped by type with filters and sortingCentral Bank industry resources library sorted by sector and category
Public education

Explaining money to everyone else.

Most visitors aren't economists. The public education section explains money, inflation and what the Bank does in plain language, with short videos hosted by CeeBee, the Bank's mascot, and transcripts you can print. The rates people ask about most sit on the homepage, so the most common question gets answered before anyone clicks.

Central Bank public education section with explainer videosCentral Bank homepage panel showing the key rates people check most
The checklist

What a great central bank website needs, and what this one has.

  • A real statistics centre

    Charts, tables, Excel and CSV downloads and a definition for every series, back to 1991

    Measured against FRED and the IMF data standards

  • Key rates on the homepage

    Exchange rates, inflation and interest rates in the first scroll, plus the repo rate

    Measured against the European Central Bank

  • Clear monetary policy

    Framework, objectives, instruments, the committee and every announcement, each on its own page

    Measured against Bank of England and ECB summaries

  • Search that finds things

    Results grouped by type, filtered by section and sorted by date

    Measured against the Reserve Bank of New Zealand

  • A proper library

    Separate databases for industry rules and for research, sorted by sector and category

    Measured against the IMF Central Bank Transparency Code

  • Plain-language education

    Explainer videos with printable transcripts and a glossary of data terms

    Measured against Bank of England KnowledgeBank

  • Accessibility tools

    An accessibility toolbar on every page, plus English and Spanish versions

    Measured against WCAG 2.2 AA

Benchmarks from IMF, ECB, Bank of England, RBNZ and Central Banking awards research. Features checked on the live site, 19 October 2026.

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